Successful eCommerce on all channels with SAP Commerce Cloud

Offering customers a consistent information and shopping experience across all channels: This is a basic requirement of modern eCommerce strategies. SAP Commerce Cloud has been recognised by Gartner as a leader for successful omni-channel commerce software solutions for 8 years. Designed primarily for large enterprises with complex B2B, B2C and B2B2C use cases, SAP Commerce Cloud demonstrates its strength in catalogue and product management and configuration, and most importantly, offers powerful B2B commerce capabilities. As a cloud-native, API-based platform, SAP Commerce Cloud offers all the benefits of a headless commerce setup, and thanks to the decoupled frontend Spartacus, a consistent appearance in design and function is possible across all sales channels and customer touchpoints. Connect new sales channels quickly and easily and offer feature parity without changing core functions in the backend.

We are SAP partner

  • We are SAP partner
  • We have competence level "Essential" in the area of Customer Relationship Management with the Commerce specification.
  • Our board members have over 20 years of experience in the implementation of SAP Commerce Cloud projects.

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All services at a glance

Get an overview of our services in the area of digital strategy and eCommerce consulting, development of eCommerce solutions and managed cloud services.

To the solution

Why SAP Commerce Cloud?

SAP Commerce Cloud is a future-oriented solution for complex online shops. The cloud-native and API-based platform connects applications and end devices for a consistent user experience and makes it possible to implement and scale new requirements agilely and with a fast time-to-market.

Consistent Omni-Chanel Shopping Experiences

App or web, tablet or smartphone: SAP Commerce Cloud supports a consistent and targeted shopping experience by optimally adapting content for all touchpoints. Feature parity can also be ensured on all presentation levels via the decoupling of frontend and backend.

Microservice architecture for maximum flexibility

CX without limits. Via microservices you individualise your webshop CX for the needs of your customers. Core features like catalogue, prices, inventory etc. remain in the CC, while frontend features like storefront, search, shopping cart, checkout and customer service can be integrated via microservices (also from third parties).

Multifunctionality for all business models

With cross-domain eCommerce integrations for B2B, B2C, D2C, marketplaces and more, SAP Commerce Cloud provides an optimal platform for rapid and agile development and innovation in your business without changing or adding systems.

Handle complex sales transactions anywhere in the world

Win new markets for your company. With SAP CC you can achieve unlimited omnipresence by supporting multiple sites, languages, tax rates and currencies. Tax rates and currencies. Thanks to optimal system performance and high scalability, companies can process transactions and orders without restrictions.

Whitepaper Teaser SAP Commerce Cloud Migration

Whitepaper: SAP Commerce Cloud Migration. Von On-Premise in die Cloud - Eine Schritt für Schritt Anleitung

Die Entscheidung, bestehende On-Premise-Systeme in die Cloud zu migrieren, ist oft der erste Schritt in Richtung einer flexibleren und skalierbareren IT-Infrastruktur. Vor dem Wechsel in die Cloud ist es jedoch wichtig, eine sorgfältige Planung und Vorbereitung durchzuführen. Ein erfahrener Implementierungspartner sorgt in diesem Prozess nicht nur kurzfristig für Kosteneinsparungen sondern bietet auch langfristig viele Vorteile. Mit unserer Schritt für Schritt Anleitung haben Sie alles in der Hand, um Ihre eigene SAP Cloud Migration erfolgreich durchzuführen.

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SAP Commerce Cloud at a glance

  • Rated as a "market leader" by Gartner® and Forrester®
  • Headless Commerce: Decoupling the storefront with "Spartacus" for integration of new sales channels without changing the software core 
  • API-first approach: use functions across different channels 
  • Microservice architecture for fast integration of new extensions, also from third parties 
  • Seamless integration of SAP services such as Sales Cloud, Service Cloud, Marketing Cloud, etc. as well as SAP S/4HANA or scalable integrations via SAP CPI middleware 
  • Central and flexible platform for digital customer processes from shop to service portal to online configuration 
  • Optimised user experience through powerful personalisation functions for content and features 
  • Central administration and consolidation of product data in the Product Content Management System 
  • Consistent and personalised shopping experiences regardless of the channel or device used by the customer
  • High-performance search and navigation functions 
  • Global scalability through integrated internationalisation functions 
  • Support for complex purchasing and sales requirements, and management of multiple buyer and user roles 
  • Plug and play integrations such as scalable shopping cart and purchase experiences and management of different payment services 
  • Convenient data management through intuitive and user-friendly administration console 
  • B2B services such as customised pricing, product configurations, automated re-ordering, invoice overviews and order history, rental and financing models, real-time inventory and delivery information

Many years of eCommerce business experience

We support our customers with a team of senior developers and consultants who have many years of SAP commerce experience.

Technical excellence for SAP Hybris Commerce

Smart Commerce has many years of experience with the relevant technologies, such as Java or web services. This offers you minimal risk and maximum performance.

Industry expertise

Smart Commerce brings its extensive industry experience in the retail and manufacturing sectors to the table. In the past, for example, a number of projects have been implemented in the areas of fastening systems, tools and trade.

Our projects at a glance

Get an overview of our projects in the areas of digital strategy and eCommerce consulting, development of eCommerce solutions and managed cloud services as well as digital marketing.

To our projects

eCommerce Success Story KION Group Cover

Successstory: Großkonzern im eCommerce Dschungel - Digitalisierung traditioneller Brands & Sparten am Beispiel KION Group

eCommerce in einem Großkonzern bedeutet Automatisierung entlang der Customer Journey. Dennoch schafft KION Group, der weltweit zweitgrößte Gabelstaplerhersteller, die Verbindung zwischen zukunftsfähigem eCommerce & persönlichem Kundenerlebnis. In der Successstory erfahren Sie, wie ein Konzern den Spagat zwischen Großkundenvertrieb und vielen kleinen neuen Kunden mit einer Multibrand- und Multimandantenplattform schafft. Außerdem beantworten wir, wie der Einsatz hybrider Verkaufsmodelle für komplexe Produkte in einem Großkonzern funktioniert und warum die Verbindung von CRM und eCommerce dafür essenziell ist.

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Whitepaper eCommerce Implementierung für SAP Hybris Lösungen

Whitepaper: Smart eCommerce Implementierung für SAP-Hybris Lösungen

SeCI 4 SAP Hybris ist eine Methodik zur erfolgreichen Implementierung von eCommerce-Projekten. Die Methodik wurde von Smart Commerce entwickelt und ist eine Kombination verschiedener bewährter Vorgehensweisen und in durchgeführten Projekten gewonnener Erfahrungen. Überzeugen Sie sich in unserem Whitepaper von den Vorteilen der Methodik!

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How wholesalers create added value in digital commerce.

How and in which areas is traditional wholesaling threatened by the digital transformation and which services create a comparative competitive advantage? Find out the answer now and download our whitepaper on the topic...

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Smart Commerce Cloud

In eCommerce, there are daily challenges on the technical side, hosting, and solution implementation. With the Smart Commerce Cloud, Smart Commerce covers the entire value chain, from planning to implementation, operation, and optimization of an eCommerce solution. With the SC-Cloud solution, we provide our customers with long-term security and stability. Learn more in our whitepaper...

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Solutions for branches

The right set-up for every industry. Trust in our expertise and start your eCommerce success with us.

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Questions about Smart Commerce or enquiries to our sales team?

Smart Insights

With our whitepapers, webinars, articles and much more, you will always be up to date on all aspects of eCommerce.

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