Lusill Gebauer, Customer Service
+49 3641 3 16 10 20
Thanks to clearly defined goals and many years of eCommerce experience, we provide you with measurable competitive advantages.
eCommerce promises growth and an increase in turnover, but often the implementation of a successful eCommerce strategy already fails at the implementation stage due to a lack of internal know-how or resource deficits. Furthermore, obstacles lie in outdated structures and complex system landscapes, so that the adherence to timelines and the promised results fail to materialise. As an eCommerce manager, the challenge is to combine increased turnover with scarce resources and to deploy core competencies in the right places on the basis of situation analyses. Implementing the necessary eCommerce strategy requires sustainable, data-centric business solutions. We support you in the development, implementation and optimisation of these processes with our many years of eCommerce experience.
Share of B2B eCommerce in the turnover of all German economic sectors last year (excluding retail)
All customers expect the same services and functionalities in B2B online shops as they do in B2C.
of online retailers have a mobile commerce strategy in place or planned in the near future
We have been implementing successful eCommerce projects with our clients for over 10 years. From concept to live launch and operation, we help you with the individual conception of your eCommerce business. Whether requirements analysis & system selection, implementation, system integration, analyses or optimisation: we create your eCommerce success.
Thanks to our many years of experience as a full-service eCommerce provider, we can implement new strategies as well as optimise current eCommerce strategies. We identify weaknesses that prevent you from growing, determine ways to save time and resources and generate long-term online growth with specific evaluation procedures and reporting.
We analyse and develop the most important areas of shop management with you on the basis of market trends, innovations and customer needs. In this way, we guarantee the scalable further development of the services of your online business based on KPIs such as conversion increases, traffic increases and sales figures.
Together we open up new online sales channels, develop marketing opportunities and create a 360-degree customer experience with maximum data quality for your company and optimal information content for your customers.
Creating a digital customer experience starts within your own company. If you want insights into relevant target groups, the data infrastructure of the entire company must be right. That's why we support you with rollouts of solutions in all business areas and in all markets. We not only optimise your eCommerce activities, but also analyse and optimise the necessary technical processes.
A fully comprehensive online shop within a quarter thanks to Fast Smart eCommerce Implementation for Intershop Commerce Management: Fast SeCI for ICM aims to reduce the uncertainty that often prevails among decision-makers before the introduction of a new eCommerce system and offers you a predefined product and project package. The starter package developed by Smart Commerce enables customers to go live with a fully comprehensive online shop within a quarter.
Download now
Trust, partnership, joint success – and that over years. We focus on long-term cooperation with a holistic approach. Strategy, technical implementation, ongoing support and long-term empowerment lead our clients on the path of continuous digital growth.
To our projects
eCommerce in a large corporation means automation along the customer journey. Nevertheless, KION Group, the world's second-largest forklift truck manufacturer, manages to combine future-proof eCommerce with a personalised customer experience. In this success story, you can find out how a group manages the balancing act between key account sales and many small new customers with a multi-brand and multi-client platform. We also explain how the use of hybrid sales models for complex products works in a large corporation and why the combination of CRM and eCommerce is essential for this.
The Smart Commerce mission is to enable long-term eCommerce success for our customers. We achieve this thanks to a team of excellent eCommerce experts and strong technology partners with suitable solutions for your requirements.
Read more!
Discover our unique consulting approach for your online success.
Maximise your eCommerce potential with our Digital Experience Platform - personalised experiences, seamless integrations, more conversions!
We develop & implement customised e-commerce systems for you with leading technology partners.
Optimise your product management with our PIM services - centralised, efficient, error-free. More consistency, less effort!
Modern public cloud solutions with maximum automation for operating efficient e-commerce systems.
Use artificial intelligence for your online success - smarter processes, personalised experiences, more sales. Future-proof and efficient!
Asking questions costs nothing! Can we assist you with a problem? Or are you interested in collaboration? Or do you have any remaining questions? Please don't hesitate to reach out to us! We are here to help!
Phone Number:+49 711 18 42 01 00
E-Mail:hello@smartcommerce.de
+49 711 18 42 01 00hello(at)smartcommerce.de
Dive into the world of eCommerce with the Smart Commerce SE Newsletter and stay always up-to-date. To get started, simply sign up with your email address.
Subscribe to our newsletter