Lusill Gebauer, Customer Service
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Is your system reaching its limits? Outdated technology, increasing requirements and a lack of integrations are slowing down your growth? A well-planned system change opens up new opportunities: more efficient processes, better performance and a future-proof digital basis.
Customer portals and online stores are evolving rapidly - and with them the demands on technology, processes and customer experience. Companies that cling to outdated systems are increasingly falling behind: Slow loading times, complicated processes and missing integrations not only cost time, but also sales.
A system change can be a challenge at first glance, but it offers enormous opportunities: greater efficiency, more flexibility and a future-proof basis for growth. Whether it's the integration of new sales channels, the automation of processes or better integration with existing IT systems - with the right approach, a system change becomes a strategic investment in the future of your company.
Think of your company as an office building that has served you well for many years. The rooms are familiar, the processes are well-established and you have invested a lot in it. But what happens when the space is no longer sufficient, the technology becomes increasingly fragile, repairs become more frequent and new regulations can no longer be complied with? At some point, the maintenance costs and risks outweigh the benefits - and it's time to move to a modern, future-proof environment."
Sooner or later, many companies are faced with the decision to modernize their IT landscape or their eCommerce system. There are many reasons for this - in our consulting projects, we very often deal with the following initial situations.
An outdated or inflexible system can no longer keep pace with increasing requirements. Typical problems are
An eCommerce system rarely stands alone - it must be networked with ERP, CRM, PIM and other systems. Outdated systems often lead to:
Customers expect seamless, personalized shopping experiences. Those who do not invest in a modern platform risk being at a competitive disadvantage. Problem areas are:
Outdated systems are not only inefficient, but often also a security risk:
If your current system is creating more problems than solutions, it's time to take action. Slow processes, increasing customer demands and a lack of integration not only cost time, but also revenue. But a system change doesn't have to be a risk - with the right strategy, it becomes an opportunity for greater efficiency, better customer experiences and sustainable growth.
Let's find out together which solution best suits your company.
Free Consulting Meetings
System changes require a high level of expertise in several systems and their IT architecture. In addition, existing features may be lost or massive costs and time may be incurred as a result of the change. Smart Commerce has senior developers and IT architects who have experience from many projects and can make your system changeover smooth and efficient. This means you neither lose features nor do you have to lower your KPIs.
Thanks to a narrow common objective, there was clarity from the outset regarding the scope, costs and implementation period. The IT objectives were broken down into the areas of target architecture, services and IT projects and recorded in an “IT target map”. A new concept for the front-end layer (“Common API”) and for the back-end layer (“Managed Services API”) was developed and agreed. After switching the eCommerce platform to Intershop 7, the platform continued to achieve all previous key figures. In addition, the feature set of Intershop 7 could be used to the maximum to map the functionalities already implemented in the existing BAUR eCommerce platform.
Mister Spex has been using the eCommerce software Intershop Commerce Suite for its online stores for many years. As part of a workshop, Smart Commerce presented an efficient update strategy with Intershop 7 to Mister Spex developers, provided a guideline for simple updatability and outlined important rules for developers as well as tools and APIs. In these workshops, Smart Commerce ensures that updates for customer projects do not degenerate into huge, expensive projects, but can be realized within a manageable framework. The migration strategy was worked out in the workshop and Mister Spex subsequently migrated successfully to Intershop 7.8.
A migration from SAP Commerce to Intershop Commerce Management brings numerous advantages, including a modern technology architecture, more flexibility and improved scalability. Last but not least, it is also a more cost-effective alternative to existing SAP Commerce systems. In our white paper on the subject, you will learn about the key steps and considerations you should take into account before and during such a migration to Intershop Commerce Management.
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A system change does not have to be complicated or risky. With our structured approach, we ensure that the transition runs smoothly. From the initial consultation through to successful implementation and beyond, we support you every step of the way.
We start with a detailed analysis of your existing systems to identify weaknesses and potential for improvement. If we know which things are currently causing problems, we know where the source of the problem lies and can therefore develop targeted solutions at a structural, process and technological level.
Based on the analysis, we develop a customized migration strategy that takes your requirements into account and enables a smooth transition to the new system - without downtime or data loss.
We support you in selecting the best eCommerce platform that fits your company perfectly. We take scalability, functionalities and future requirements into account to ensure long-term success.
We ensure that your data is migrated securely and efficiently so that it can be transferred to the new system without any problems. We also integrate the new system seamlessly into your existing IT infrastructure.
Before the final go-live, we carry out comprehensive tests to ensure that everything works smoothly. Our training courses prepare your team optimally so that the new system can be used efficiently.
To our free Consulting Meetings
Get an overview of our technologies, industry-specific solutions, solutions for business sectors and focus topics.
To our eCommerce solutions
We develop & implement customised eCommerce systems for you with leading technology partners.
Modern public cloud solutions with maximum automation for operating efficient e-commerce systems.
Maximise your eCommerce potential with our Digital Experience Platform - personalised experiences, seamless integrations, more conversions!
Optimise your product management with our PIM services - centralised, efficient, error-free. More consistency, less effort!
Use artificial intelligence for your online success - smarter processes, personalised experiences, more sales. Future-proof and efficient!
We would be glad to provide advice and support on your journey to long-term eCommerce success. Our eCommerce experts are eager to hear about your project!
Phone Number:+49 341 99 15 36 00
E-Mail:hello@smartcommerce.de
+49 341 99 15 36 00hello(at)smartcommerce.de
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