Lusill Gebauer, Customer Service
+49 3641 3 16 10 20
Create, manage, enrich, output.
Booking a software package from the car cockpit, ordering the right spare part directly from a support mobile app or upselling at the POS via a touch panel. All of this requires a substructure that can access your product data regardless of location and technology. At the heart of this is your future PIM system.
But even without a claim to the next big innovation award, a PIM system brings substantial benefits for any manufacturing or trading company. Even if many software solutions can hold product data, they are not made for this. A PIM as a single source of truth ensures that there is only one authoritative database.
This means that there is no duplication of maintenance work and data quality can be ensured at a central location. In addition, PIM systems offer flexibility in their data models that you may not even suspect you need.
Successful digital transformation is more than just choosing the right technology. Our mission is to work with you to find user-centered digital solutions for your needs that go beyond mere technical implementation. We incorporate the structural, procedural and strategic requirements and changes to get sustainable and accepted projects on the road."
When selecting and implementing your PIM system, it’s worth relying on experienced PIM partners and service providers who can highlight both common and project-specific challenges, and support your initiative from planning through to implementation.
In the case of Merck, the focus was on designing and optimizing data processes for a globally deployed Intershop e-commerce platform. The key challenge lay in the complex system landscape, which included numerous heterogeneous source systems—among them multiple PIM and ERP systems—as well as systems for safety data sheets and certificates. The goal was to ensure consistent and automated data delivery to the shop system. In addition, processes for regular, customized data delivery to various stakeholders were developed and implemented.
In the case of SEEFELDER, the task was to introduce a powerful PIM system as a central product data platform. Following a structured requirements analysis and several stakeholder discussions, various providers were evaluated. The decision was made in favor of Informatica PIM 360, which stood out due to its high flexibility and integration capabilities. In close collaboration with SEEFELDER, the necessary system customizations were defined, external service providers were commissioned for the implementation, and their work was coordinated. In parallel, import and export interfaces were set up, and the system was initially populated with product data. Finally, all relevant maintenance processes within the PIM system were thoroughly documented.
In the case of Ensinger, the task was to replace the legacy system (a custom-developed solution) with a proven PIM system that would integrate well with the Commercetools-based eCommerce platform implemented by Smart Commerce. To achieve this, Smart Commerce's PIM experts analyzed the functionality of the existing system and supplemented it with additional requirements gathered and prioritized through stakeholder interviews. A total of nine PIM system vendors were evaluated and compared. In the end, PimCore emerged as the preferred solution. Together with Ensinger, we assessed how to implement PimCore—either as a PaaS solution or within the company's own Azure environment—and determined the most suitable licensing model.
PIM, DAM, MAM, sometimes PLM. What sounds like a song from Sesame Street are all systems that can hold and manage product data, or at least a subset of product data. The boundaries between these terms, as well as the scope of features of the associated solutions, are often anything but clear-cut. It is therefore important that we work together to determine your individual requirements and find the best solution. Other differences between these systems, apart from their feature sets, are their connectivity to interfaces, their user guidance, the expertise in your industry and, of course, the license and implementation costs. We weigh up all these factors in order to make a customized system recommendation for you.
It is particularly important to find out which functions are relevant or even essential for you. Is it reliable data validation to increase quality? Is it particularly flexible integrations and interfaces? Does it include asset management? Or is it mass data processing and automation that you want to save time with? As you can see, these questions cannot always be answered with a clear “yes” or “no”. That's why it's important that we work together to differentiate and prioritize your requirements. Our experience will help us to find the right system for you.
Recording the relevant IT environment
Exploration of the legacy system if necessary
Definition of the project vision
Stake out the rough project framework
Stakeholder interviews
Systematic requirements gathering
Formulation of preliminary user stories
Prioritization of functional and non-functional features of the target system
Discover our unique consulting approach for your online success.
Maximise your eCommerce potential with our Digital Experience Platform - personalised experiences, seamless integrations, more conversions!
We develop & implement customised e-commerce systems for you with leading technology partners.
Optimise your product management with our PIM services - centralised, efficient, error-free. More consistency, less effort!
Modern public cloud solutions with maximum automation for operating efficient e-commerce systems.
Use artificial intelligence for your online success - smarter processes, personalised experiences, more sales. Future-proof and efficient!
Asking questions costs nothing! Can we assist you with a problem? Or are you interested in collaboration? Or do you have any remaining questions? Please don't hesitate to reach out to us! We are here to help!
Phone Number:+49 341 99 15 36 00
E-Mail:hello@smartcommerce.de
+49 341 99 15 36 00hello(at)smartcommerce.de
Dive into the world of eCommerce with the Smart Commerce SE Newsletter and stay always up-to-date. To get started, simply sign up with your email address.
Subscribe to our newsletter