Lusill Gebauer, Customer Service
+49 3641 3 16 10 20
Our cloud experts offer fully managed solutions that take the strain off your IT infrastructure and give you more time for your core business.
In an online world characterized by digital transformation processes and sales pressure, it is crucial to have a secure, scalable and reliable IT infrastructure. This allows you to operate successfully in eCommerce and maintain control over costs. Our Managed Cloud Services offer you fully managed solutions that are tailored to your needs and help you focus on your business. Secure, cost-efficient and from a unified infrastructure.
Development and operation
Cloud consulting
Cloud migration
Managing hosting solutions
DevOps
Application management
Cloud security and compliance
Customer service and support
The operation of an eCommerce solution holds great potential for medium-sized businesses. However, companies often reach their limits when operating such a solution: There is a lack of resources and people who are responsible for the processes, task arrangement, technology and organisation.
An obvious alternative to in-house operation are external providers who have both many years of experience and the human resources to develop and operate a reliable, scalable and highly available solution. However, this option is often associated with very high costs that many SMEs simply cannot afford.
At SmartCommerce, we offer you another option with our Smart Commerce Cloud, which is specifically geared towards the possibilities and needs of SMEs and meets the highest demands at the same time.
To ensure maximum availability and scalability of the overall solution, it is operated in the Smart Commerce Cloud. Thanks to this decision, not only the smooth operation of fischerwerke's eCommerce solutions (based on SAP Commerce Cloud) has been guaranteed for four years, but also for all other components involved, such as the individually implemented frontend based on VueJS, SiteCore as the content management system (CMS), FactFinder for the search, as well as individually connected microservices. Smart Commerce developed the current fischer platform and continues to maintain it, which is ideal for the operation and efficient use of the invested resources.
The highly reliable infrastructure and tailor-made operating model are key to the sustainable success of the project. The individual components of the infrastructure are rolled out with high availability via the cloud computing platform provided by Microsoft Azure, the Kubernetes service and IaC (Infrastructure as Code). The integrated end-to-end CI pipeline guarantees consistently high code quality, while the CD pipeline enables continuous releases and automatic rollouts. The Smart Commerce team of experts ensures that all issues relating to development, deployment and operation for all components of the solution are handled centrally and efficiently in a DevOps model. Everything from a single source. Continuous innovation and stable operation are thus guaranteed at all times.
Availability and performance: high availability and fast loading times are crucial for a good user experience and positive customer retention. Scalability: a good managed cloud service should be scalable to meet the needs of the eCommerce business as it grows or shrinks. Security: The security of customer data and the eCommerce system is critical. A managed cloud service should provide comprehensive security measures to prevent data loss and hacking.
Cost control: A managed cloud service should provide transparent costs to avoid unexpected expenses and provide a cost-effective solution based on the needs of the business. Customer support: Reliable and responsive customer support is a key success factor for managed cloud services, as issues need to be resolved quickly to maintain system availability and performance.
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The fischerwerke relaunch project in 2017 focussed on the findability of the product range, usability and value-adding functionality for users as well as the creation of a customised operating model. Since the go-live of the new platform in the Smart Commerce Cloud, the reliable infrastructure and efficient operating processes have been key success factors for fischerwerke. Find out more about the project and the ongoing collaboration in our success story!
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The Smart Commerce Cloud is characterised by the use of state-of-the-art public cloud solutions for the operation of efficient eCommerce systems. Thanks to maximum automation and the support of eCommerce experts who are ahead of their time, we ensure above-average success for our customers.
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We offer you years of experience in the field of managed cloud services and eCommerce. Our team of experts enables the sustainable and data-centric optimization of your managed cloud services.
Our solutions are scalable, secure and reliable. We also offer you comprehensive customer service and support.
The Smart Commerce Cloud consistently exploits the advantages of the cloud - such as the high degree of automation and the reduction of disruptions and outages - and enables efficient eCommerce operations. As a customer, you no longer have to worry about a lack of resources or escalating costs. The Smart Commerce Cloud offers flexible operation independent of the cloud provider and commerce platform.
In eCommerce, numerous technical issues, including hosting and solution implementation, arise daily. With the Smart Commerce Cloud, Smart Commerce covers the entire value chain from planning to implementation, operation, and optimization of an eCommerce solution. With the SC Cloud solution, we guarantee our customers long-term security and stability. Learn more in our white paper!
Asking questions costs nothing! Can we assist you with a problem? Or are you interested in collaboration? Or do you have any remaining questions? Please don't hesitate to reach out to us! We are here to help!
Phone Number:+49 711 18 42 01 00
E-Mail:hello@smartcommerce.de
+49 711 18 42 01 00hello(at)smartcommerce.de
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