DevOps in your project

DevOps, as we see it, is not a technology solution, but a mindset, a strategic lever that breaks down silos, rethinks responsibilities and promotes interdisciplinary collaboration. Automation, continuous integration (CI), continuous delivery (CD) and monitoring are the tools we use to help you perfect the interplay between processes, people and technologies in order to generate real added value for your business.   

Your situation

  • Development of applications and services in a DevOps model
  • Development (Dev) and operations (Ops) work together from the outset
  • Operational aspects are taken into account directly during development

Our solution

  • Support for development when designing applications with regard to operations
  • Infrastructure design to match the application
[Translate to Englisch:] DevOps Team im Gespräch

Our promise = your profit

With our DevOps offering in combination with Managed Cloud Services, we offer you a modern and flexible solution that gives you the freedom and security to focus on the core of your business!

Modern Hosting

  • Public Cloud
  • Container Technologie

Costefficient

  • High degree of automation

  • Use of managed services

Safe

  • Cloud-Best-Practices
  • Reviews und Penetrationstests​
  • Use of security tools (e.g. vulnerability scanner)

Flexible service levels, geared to customer needs

  • Service only during office hours (9-17h)
  • B2B on-call service (6-22h on working days, 9-18h on weekends/holidays)
  • 24/7 on-call service

Looking at the big picture

  • End-To-End Monitoring​

  • End-To-End Troubleshooting, ​Coordination of service providers in the event of a fault

Our references for DevOps services

fischerwerke

To ensure maximum availability and scalability of the overall solution, it is operated in the Smart Commerce Cloud. Thanks to this decision, not only the smooth operation of fischerwerke's eCommerce solutions (based on SAP Commerce Cloud) has been guaranteed for four years, but also for all other components involved, such as the individually implemented frontend based on VueJS, SiteCore as the content management system (CMS), FactFinder for the search, as well as individually connected microservices. Smart Commerce developed the current fischer platform and continues to maintain it, which is ideal for the operation and efficient use of the invested resources.

[Translate to Englisch:] SEEFELDER Logo

SEEFELDER

The highly reliable infrastructure and tailor-made operating model are key to the sustainable success of the project. The individual components of the infrastructure are rolled out with high availability via the cloud computing platform provided by Microsoft Azure, the Kubernetes service and IaC (Infrastructure as Code). The integrated end-to-end CI pipeline guarantees consistently high code quality, while the CD pipeline enables continuous releases and automatic rollouts. The Smart Commerce team of experts ensures that all issues relating to development, deployment and operation for all components of the solution are handled centrally and efficiently in a DevOps model. Everything from a single source. Continuous innovation and stable operation are thus guaranteed at all times.

Our service package for the technical operation of eCommerce systems

We work closely with you to ensure that your online store is always up to date and functioning optimally. With our technical expertise and commitment, you can focus on growing your business while we take care of the technical operations in the background.

We offer comprehensive services for the trouble-free, high-performance and secure operation of eCommerce platforms so that our customers can be sure of the optimal operation of their digital systems at all times:

  • Reviewing an IT system and (re)designing and optimizing the infrastructure
  • Taking over, administering and monitoring the technical operation of an eCommerce or online platform.
  • Outsourcing applications or parts of applications to a suitable cloud system with all the necessary requirements in terms of performance, scaling, compatibility, security, service and price.

We use the following tools to ensure the smooth operation of your systems:

  1. An incident management system,
  2. semi-automated prioritization of requests according to severity and impact on business operations for each reported or automatically detected incident,
  3. Ticket system with processing according to agreed service levels,
  4. Analysis and reproduction of an error pattern to find a quick and sustainable solution,
  5. Further escalations to third-party providers of purchased software parts,
  6. 7 x 24 emergency standby by telephone or email by our experts,
  7. Monitoring of contractually agreed response times,
  8. Weekly or monthly reporting on all processed incidents and their status.

Permanent access:

Contact us today to find out more about our services and how we can help you maximize the potential of your online store and guarantee flawless access in the long term.

Get in contact

[Translate to Englisch:] Daumen hoch für Zustimmung

Our services at a glance

Digital Consulting

Discover our unique consulting approach for your online success.
 

Digital Experience Platform

Maximise your eCommerce potential with our Digital Experience Platform - personalised experiences, seamless integrations, more conversions!

eCommerce

We develop & implement customised e-commerce systems for you with leading technology partners.

PIM

Optimise your product management with our PIM services - centralised, efficient, error-free. More consistency, less effort!
 

Cloud Operations

Modern public cloud solutions with maximum automation for operating efficient e-commerce systems. 

Artificial Intelligence

Use artificial intelligence for your online success - smarter processes, personalised experiences, more sales. Future-proof and efficient!

We are happy to assist you!

Asking questions costs nothing! Can we assist you with a problem? Or are you interested in collaboration? Or do you have any remaining questions? Please don't hesitate to reach out to us! We are here to help!

Phone Number:
+49 711 18 42 01 00

E-Mail:
hello@smartcommerce.de

Contact our experts directly:

Albrecht Messner, Head of DevOps

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