Help Desk .

We offer our customers a moderated Jira Service Desk for active support and for the active 7x24 emergency preparedness of our experts, so that every customer can follow the current status of his inquiries or escalations online at any time. For many customers it is important to be able to track the progress of an error analysis or an inquiry online with a prompt solution approach for their application and, if necessary, to be able to react promptly. Furthermore, all necessary communications for user support, remote maintenance, IT service desk and other information are exchanged via the help desk to ensure optimal customer communication.