Smart Planning.

Individual eCommerce strategies, concepts and project plans from the best consultants in the business.


Business Plans.

The PLAN service packages help our clients with a long-term eCommerce foundation through eCommerce strategies, concepts, requirements specifications and high-quality business plans from the best eCommerce consultants and experts.

We identify the business case for your business and develop a realistic business plan for your eCommerce / omnichannel venture, from designing an attractive and positive customer experience to planning and building the venture, including technical and financial aspects.

Our team works closely with B2C and B2B retailers as well as with eCommerce companies to ensure that we understand customer needs, the market and the competitive environment.

We use the following approach for the development of the business plan:


We determine the optimal product range and optimal prices for all channels.


We define the online experience for the customer and the customer experience for all channels.


We develop the necessary marketing plans as well as the necessary business processes.


We identify the necessary technologies as well as the overall architecture to implement this business


the ideal competences, personnel capacities as well as the appropriate organizational structure.


We present the business plan including the technology strategy and the financial plan.


Challenge us.

Smart Commerce SE

Location Jena:
Steinweg 10
07743 Jena

Telefon: +49 3641 3 16 10 20

Location Stuttgart:
Paul-Lechler-Passage 5
71034 Böblingen

Telefon: +49 711 18 42 01 00

Location Leipzig:
Nonnenstraße 17
04229 Leipzig 

Telefon: +49 341 99 15 36 00